Functional Engineer
4 weeks ago
Job Description
We are seeking a highly skilled Functional Engineer to join our team at Legal & General. As part of our HR Transformation programme, the successful candidate will be responsible for gathering requirements to support the systems in use across HR, including Oracle HCM.
The ideal candidate will have a strong understanding of HR processes and best practices, as well as experience in payroll systems and tools. They will be responsible for configuring and supporting SmartRecruiters ATS, Careers site and CRM, and working alongside Zellis (ResourceLink) to align with L&G HR policies and processes.
The successful candidate will also be responsible for providing ongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and Oracle HCM cloud applications, including troubleshooting and resolving issues via case management.
Key responsibilities will include:
- Configuring and supporting SmartRecruiters ATS, Careers site and CRM, and working alongside Zellis (ResourceLink) to align with L&G HR policies and processes.
- Providing ongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and Oracle HCM cloud applications, including troubleshooting and resolving issues via case management.
- Managing the quarterly releases for SmartRecruiters and Oracle HCM and updates required to Zellis where applicable.
- Collaborating with HR and business stakeholders to gather, analyse and document HR system requirements and translate them into Zellis/SmartRecruiters and Oracle where required.
- Collaborating across internal L&G teams with internal IT, Data and Integrations team to ensure the design, functionality, and processes are aligned with change impact analysis to any downstream functionality.
- Providing user training and knowledge transfer to support HR staff and end users to ensure effective utilization of the system.
- Developing and maintaining comprehensive documentation including user guides, standard operating procedure documentation and Configuration workbooks.
- Collaborating with cross-functional teams to aid issue resolution and integration needs.
- Continuously identifying opportunities for process optimization and automation to enhance HR operations.
The ideal candidate will have:
- Proven experience in Oracle HCM.
- Strong understanding of HR processes and best practices.
- Proficiency in payroll systems and tools.
- Excellent problem-solving and communication skills.
- Previous experience with HR transformations including Recruitment.
- Strong understanding of payroll processes.
- Ability to analyse complex HR requirements and design effective solutions within Oracle HCM.
- Ensure data integrity and security within Oracle HCM.
- Excellent written and verbal communication.
- Organised and self-motivated.
- Ability to multi-task and prioritise across concurrent projects.
- The ability to adopt and adhere to HR policies and procedures.
- Strong HR business process experience.
- A strong background within HR including talent acquisition to understand the business need.
- Hands-on experience in cloud implementation, configuration, and customisation.
- Proven experience in Global HR & Compensation or Learning & Performance management and one or more of the following modules: Global HR, Absence Management, HR Help Desk.
- In-depth experience of analysing business requirements and detailed design documents.
- Experience of working effectively within a team and of displaying good communication skills.
- Experience of being part of a HCM transformation and awareness of quarterly releases with both Oracle.
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