Administrative Support Officer
2 weeks ago
About the Role:
This role is a key part of our team, providing administrative support to ensure the smooth operation of our services.
- As the first point of contact, you will be responsible for handling telephone calls and visits from service users, outside agencies, and CGL staff in a prompt and courteous manner.
- You will provide organisational, administrative, and clerical services to the team, contributing to its aims and objectives.
- Effective processing of correspondence and data entry is essential, as well as minute-taking at partnership and clinical meetings as required.
- You will also be responsible for collating, monitoring, and reporting data/information and statistics as required.
- Additionally, you will ensure that all admin, record-keeping, and communication within the project are maintained.
About You:
To be successful in this role, you will need:
- Experience in providing administrative support in a service-based organisation.
- IT literacy, including proficiency in word processing, excel spreadsheets, and other MS applications.
- Good interpersonal skills and a willingness to work flexibly as part of a team.
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
- Confident and effective communication skills, both verbally and in writing, and solid numeric skills.
- Excellent organisational and time management skills.
- Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal.
- Flexibility to work across operational sites as and when required.
What We Will Give to You:
We offer:
- 25 days holiday rising by 1 day for each year's service.
- Flexible working arrangements.
- Paid 'Wellness' hour each week, along with a 'Wellness' hub and Employee Assist Programme.
- Contributory pension scheme.
- A great selection of benefits, including discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team.
- Training, career development, and progression opportunities.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description to help us understand how your skills and experiences align with the requirements of the role.
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