IT Support Specialist
3 weeks ago
We are seeking an experienced IT Support Specialist to join our team. As a Service Desk Analyst/ 1st Line Support, you will be responsible for providing technical support to internal users across the UK on all IT related issues.
Key Responsibilities:- Logging calls and troubleshooting broad ranging problems
- Escalating calls to 2nd & 3rd line technical support teams and relevant third parties
- Providing high standards of customer service in line with agreed SLA's
- At least 12 months' experience of working on a busy IT Help Desk / 1st line support role
- Excellent communication and interpersonal skills
- Excellent customer service skills
- Experience of supporting Microsoft technologies (Windows 10 / 11 OS, O365, MS Office, Active Directory and Outlook)
- Understanding of TCP/IP and basic networking
- ITIL awareness
- A hybrid role with 3 days in the office
- A competitive salary up to £25,000
- A company bonus scheme
- A 36 day holiday package
- An excellent pension scheme
We are an industry leading organisation that values internal progression and offers a culture of promoting from within. If you have the skills and experience we are looking for, we would love to hear from you.
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IT Support Specialist
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Care Support Specialist
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Care Support Specialist
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Hinckley, Leicestershire, United Kingdom Aspirations Care Ltd Full timeAbout the RoleWe are seeking a dedicated and compassionate Care Support Specialist to join our team at Aspirations Care Ltd. As a Care Support Specialist, you will play a vital role in supporting individuals with mental health, learning disabilities, and autism to live happy, fulfilled, and independent lives.Key ResponsibilitiesAiding with household and...
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Tax Enquiry Specialist
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Hinckley, Leicestershire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking an experienced Tax Enquiry Consultant to join our team at Hays Specialist Recruitment Limited. As a Tax Enquiry Consultant, you will work with clients to manage compliance cases, undertake research, and provide written advice. You will also provide technical assistance and liaise with HMRC, attending dispute resolution meetings...
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Hinckley, Leicestershire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleYour new company is a leading consultancy business specialising in tax, accounting, and finance. They use their knowledge and expertise to provide a range of tax services for their clients. Due to ongoing growth, they are now seeking to recruit individuals with experience in tax investigations/enquiries to join their dedicated team who...
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Technical Support Services IT Support Specialist
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