IT Support Specialist
1 month ago
Unlock Your IT Potential with YourRecruit
Are you passionate about delivering exceptional IT support and eager to launch your career with a leading managed service provider?
We have an exciting opportunity for a confident and personable IT enthusiast to join our team as a 1st Line Support Technician.
As a key member of our technical team, you will serve as the medium between our customers and the wider technical team, providing top-notch technical support and resolving service cases within our IT Service Management tool.
Key Responsibilities:
- Service Management: Create, manage, and resolve service cases within the IT Service Management tool.
- Technical Proficiency: Gain a deep understanding of small & medium business IT solutions, such as Microsoft Windows, Office 365, networking, virtualization, software updates, and backup technologies.
- Flexibility: Comfortable with working (paid) overtime periodically, as is the nature of IT.
What We Offer:
- 22 days annual leave, rising to 25 (accruing a day per year)
- Performance-based bonus
- Company laptop
- Training opportunities
- Frequent team social events
Ready to take the first step in your IT career?
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