IT Support Specialist

1 month ago


Redhill, Surrey, United Kingdom YourRecruit Full time

Unlock Your IT Potential with YourRecruit

Are you passionate about delivering exceptional IT support and eager to launch your career with a leading managed service provider?

We have an exciting opportunity for a confident and personable IT enthusiast to join our team as a 1st Line Support Technician.

As a key member of our technical team, you will serve as the medium between our customers and the wider technical team, providing top-notch technical support and resolving service cases within our IT Service Management tool.

Key Responsibilities:

  • Service Management: Create, manage, and resolve service cases within the IT Service Management tool.
  • Technical Proficiency: Gain a deep understanding of small & medium business IT solutions, such as Microsoft Windows, Office 365, networking, virtualization, software updates, and backup technologies.
  • Flexibility: Comfortable with working (paid) overtime periodically, as is the nature of IT.

What We Offer:

  • 22 days annual leave, rising to 25 (accruing a day per year)
  • Performance-based bonus
  • Company laptop
  • Training opportunities
  • Frequent team social events

Ready to take the first step in your IT career?



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