Business Operations Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at JS Woodcraft in Sutton-on-the Forest. As a key member of our sales operations, you will play a vital role in providing administrative support, handling customer enquiries, processing orders, managing stock, and assisting with day-to-day office tasks.
About Us:
JS Woodcraft is a family-owned company that specializes in handcrafting bespoke, engineered oak flooring. Our state-of-the-art factory produces 1000m2 of bespoke flooring per day, offering multiple designs in any shade of colour for customers across the UK and Europe.
Key Responsibilities:
* Answer customer enquiries via phone, email, or in person, providing excellent service and product knowledge.* Take and process customer orders, raising invoices.* Liaise daily with the manager for briefings, updates, and task prioritization.* Re-order supplies on a weekly basis.* Coordinate deliveries and track shipments for timely arrival and customer satisfaction.* Provide excellent after-sales support, resolving issues or queries.* Maintain the showroom daily, ensuring it is visually appealing for customers.
Requirements:
* Strong customer service skills and excellent communication abilities.* Ability to work accurately and efficiently, meeting deadlines.* Basic computer skills and experience with office software.* Organizational skills, with attention to detail and ability to prioritize tasks.* Salary Range: £25,000-£30,000 per annum.
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