Logistics Support Specialist
2 days ago
Austin Fraser is seeking an experienced Logistics Support Specialist to join our transport department. In this role, you will be responsible for providing administrative support to our transport team, ensuring the smooth operation of our transportation services.
Job DescriptionYou will be responsible for scheduling and coordinating transport activities, maintaining accurate records, and providing excellent customer service. You will also be required to adapt to changing circumstances and ensure compliance with legal and company standards.
Key Responsibilities:- Scheduling and Coordination: Assist in developing and managing transport schedules, coordinate with drivers and logistics teams, and adapt schedules to accommodate changes or unforeseen challenges.
- Documentation and Record Keeping: Maintain accurate records of transport activities, including logs, maintenance, and driver hours, and ensure proper documentation for shipments.
- Communication: Act as a central point of contact for drivers, customers, and internal teams, communicate delivery updates, schedules, and any delays, and liaise with other departments to resolve logistics issues effectively.
- Compliance and Safety: Ensure all transport activities comply with legal and company standards, maintain vehicle maintenance and driver compliance records, and assist with safety audits and implement corrective actions.
- Customer Service: Address transport-related customer inquiries professionally and promptly, resolve complaints, and ensure high levels of customer satisfaction.
- Administrative Support: Handle purchase orders and invoices, and provide administrative support to the transport team.
To be successful in this role, you will need to have a minimum of 2 years of experience in an administrative role, preferably in transportation or logistics. You should also have proficiency in MS Office and transport systems, strong organizational and time management skills, excellent communication and interpersonal abilities, and proven experience in modern transport practices and methods.
We offer a competitive salary of £26,000 per annum, free parking, a health and wellbeing package, life assurance, 30 days holiday, and a £500 refer-a-friend bonus scheme.
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