Customer Service Representative

3 days ago

Colchester, Essex, United Kingdom Amplifon Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales and Customer Service Advisor to join our team at Amplifon. As a Sales and Customer Service Advisor, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities

  • Manage the diary to ensure a perfect mix of sales and service appointments for new and existing customers.
  • Regularly review the clinic customer database to identify appointment opportunities and increase clinic performance.
  • Personalize welcome calls to maximize attendance and show appreciation for the benefit of this towards driving revenue.
  • Play an active role in generating revenue by scheduling appointments with customers and prospects in the shortest lead time possible.
  • Manage relationships with existing and potential customers to offer appropriate promotions, appointments, and hearing solutions.
  • Manage the look and feel of the store in line with Amplifon guidelines and standards.
  • Manage stock levels in the shop to ensure the right amount of products are available.

Requirements

  • Total customer devotion and a real people champion to ensure the clinic is successful and the needs of the customer are always met.
  • Computer literate with basic knowledge of Outlook, Teams, OneDrive, and previous experience of working on internal databases or appointment booking systems.
  • Sales skills with the ability to support audiologists in achieving sales targets.
  • A proactive mindset with a willingness to be flexible, agile, and react positively to change.
  • Ability to develop strong working relationships with other HAAs, CCCs, and all Support Office departments.
  • Self-motivated with the ability to work with minimal supervision and take ownership to solve problems.
  • Understanding of and commitment to the Amplifon vision and values.
  • Strong organizational skills and the ability to plan and prioritize your own workload.

About Amplifon

Amplifon is a global leader in the hearing care industry, dedicated to providing exceptional customer service and support to our clients. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

  • Customer Service Representative

    4 days ago

    Colchester, Essex, United Kingdom C&M Travel Recruitment Ltd Full time

    Customer Service Representative - Job Summary:C&M Travel Recruitment Ltd is seeking an experienced Customer Service Representative to join their team. As a Customer Service Representative, you will be responsible for providing exceptional service to customers from the time their booking is confirmed through to their post-holiday experience.Key...

  • Customer Service Representative

    4 days ago

    Colchester, Essex, United Kingdom C&M Travel Recruitment Ltd Full time

    Customer Service Representative - Job Summary:C&M Travel Recruitment Ltd is seeking an experienced Customer Service Representative to join their team. As a Customer Service Representative, you will be responsible for providing exceptional service to customers from the time their booking is confirmed through to their post-holiday experience.Key...

  • Customer Service Representative

    7 days ago

    Colchester, Essex, United Kingdom Select Service Partner UK Ltd Full time £11

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Team Member at Cafe Local, Colchester Station. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesProvide outstanding customer...

  • Customer Service Representative

    7 days ago

    Colchester, Essex, United Kingdom Select Service Partner UK Ltd Full time £11

    About UsSelect Service Partner UK Ltd is a leading provider of food and beverage services in the UK. We are passionate about delivering exceptional customer experiences and creating a welcoming environment for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our dynamic team. As a Team Member, you will be...

  • Customer Service Sales Representative

    4 weeks ago

    Colchester, Essex, United Kingdom Moon Moments Full time £20,000 - £25,000

    Exciting Opportunity: Become a vital part of Moon Moments as a Customer Service Sales Representative. Are you prepared to engage in the realm of customer sales experience? Our organization is in search of a committed Customer Service Sales Representative to enhance our operations. Your role will involve ensuring that every face-to-face customer interaction...

  • Customer Service Representative

    4 days ago

    Colchester, Essex, United Kingdom Arnold Clark Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will play a vital role in delivering an exceptional customer experience and ensuring our customers have a positive interaction with our brand.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 days ago

    Colchester, Essex, United Kingdom Arnold Clark Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will play a vital role in delivering an exceptional customer experience and ensuring our customers have a positive interaction with our brand.Key ResponsibilitiesProvide...

  • Sales and Customer Service Representative

    3 days ago

    Colchester, Essex, United Kingdom Amplifon Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Amplifon. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Manage the diary to ensure a perfect mix of sales...

  • Sales and Customer Service Representative

    3 days ago

    Colchester, Essex, United Kingdom Amplifon Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Amplifon. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Manage the diary to ensure a perfect mix of sales...

  • Customer Service Representative

    2 days ago

    Colchester, Essex, United Kingdom FatFace Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As the face of our business, you will be responsible for providing exceptional service to our customers, ensuring they have a memorable experience with us.Key ResponsibilitiesGreet and thank customers in a warm and friendly...

  • Customer Service Representative

    2 days ago

    Colchester, Essex, United Kingdom FatFace Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As the face of our business, you will be responsible for providing exceptional service to our customers, ensuring they have a memorable experience with us.Key ResponsibilitiesGreet and thank customers in a warm and friendly...

  • Customer Service and Sales Representative

    6 days ago

    Colchester, Essex, United Kingdom Inc Recruitment Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and...

  • Customer Service and Sales Representative

    6 days ago

    Colchester, Essex, United Kingdom Inc Recruitment Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and...

  • Sales and Customer Service Representative

    6 days ago

    Colchester, Essex, United Kingdom Amplifon Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Amplifon in Colchester.Key ResponsibilitiesManage the diary to ensure a perfect mix of sales and service appointments for new and existing customers.Regularly review the clinic customer database to identify appointment...

  • Sales and Customer Service Representative

    6 days ago

    Colchester, Essex, United Kingdom Amplifon Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Amplifon in Colchester.Key ResponsibilitiesManage the diary to ensure a perfect mix of sales and service appointments for new and existing customers.Regularly review the clinic customer database to identify appointment...

  • Customer Service Representative

    1 week ago

    Colchester, Essex, United Kingdom C&M Travel Recruitment Ltd Full time

    Job Title: Aftersales Customer Services ExecutiveCompany: C&M Travel Recruitment LtdJob Type: Full-timeLocation: Remote/HybridJob Description:We are seeking an experienced Customer Service Executive to join our team at C&M Travel Recruitment Ltd. As a key member of our customer service team, you will be responsible for providing exceptional service to...

  • Customer Service Representative

    1 week ago

    Colchester, Essex, United Kingdom SSP Group Full time

    Job Summary:We are seeking a highly motivated and customer-focused Team Member to join our dynamic team at SSP Group. As a Team Member, you will be the face of our company, providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide outstanding customer service, responding to customer inquiries and...

  • Customer Service Representative

    5 days ago

    Colchester, Essex, United Kingdom Ardonagh Advisory Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our Ardonagh Advisory team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses...

  • Customer Service Representative

    5 days ago

    Colchester, Essex, United Kingdom Ardonagh Advisory Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our Ardonagh Advisory team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses...

  • Customer Service Representative

    2 days ago

    Colchester, Essex, United Kingdom Ardonagh Advisory Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our Ardonagh Advisory team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective responses...