Pharmacy Manager Position
4 weeks ago
About The Role
Morrisons is seeking a skilled Pharmacy Manager to lead our Plymstock store, which dispenses over 8,000 items to the local community each month. Our pharmacy takes a holistic approach to healthy living, focusing on the freshness and goodness of our food and in-store pharmacies to help customers look after themselves inside and out.
As Pharmacy Manager, you will report to the Store Manager and have the autonomy to lead and shape your service, putting it at the heart of the store.
Key responsibilities include:
- Leading a Pharmacy Team in providing exceptional customer service through proactive engagement and community outreach
- Maintaining a customer-focused environment, creating moments that matter for our customers
- Engaging confidently and compassionately with customers, guiding them to take medication safely and effectively
- Ensuring product knowledge remains relevant and up-to-date, responding to customer needs
- Providing essential Pharmacy Services, including Flu Vaccines and NHS Pharmacy First Service
- Effectively planning and managing pharmacy colleagues' schedules, holidays, and working time
- Creating a culture that drives a great environment for growing and developing our colleagues
- Working collaboratively with other pharmacy colleagues, offering support and advice while sharing accurate information in a confidential and timely manner
- Coaching and leading the Pharmacy Team and Store Manager to deliver agreed KPIs
- Providing direction and guidance to pharmacy colleagues, ensuring a safe and effective workflow
- Being responsible for the safe, effective, and legal running of the pharmacy
- Ensuring all Pharmacy Standard Operating Procedures are followed
- Completing all pharmacy audits and resulting actions/outputs
- Ensuring compliance to Pharmacy Data Security & Protection at all times
- Overseeing the ordering and replenishment of pharmacy stock and controlling the sale of medicines
- Building relationships with GPs and Healthcare Professionals in the community
- Using expert knowledge to maximise services and sales while complying with clinical, ethical, and legal requirements
About You
We are looking for a Pharmacy Manager with a true desire to help others by leading their team and enhancing current services. In addition, you will:
- Possess a Pharmacy degree
- Be registered with the General Pharmaceutical Council (GPhC)
- Have experience working in the community pharmacy sector
- Demonstrate experience leading and empowering a team
- Show care and compassion for customers with a customer-first ethos
- Be enthusiastic and committed to delivering pharmacy services and KPIs
- Deliver the highest level of customer service, building relationships with customers, colleagues, and the community
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