Operational Support Coordinator

3 weeks ago


Wigan, Wigan, United Kingdom Forrest Recruitment Careers Full time

At Forrest Recruitment Careers, we are seeking an experienced Operational Support Coordinator to join our modern Wigan office. This crucial role involves ensuring operational support requests are responded to and fulfilled in line with company contractual obligations.

The successful candidate will be responsible for receiving incoming customer support requests via telephone and email, recording and processing these requests using the company's CRM system. They will also compile accurate quotations, estimates or proposals for chargeable support works, moves or changes, and coordinate both chargeable and non-chargeable works in line with company service level agreements and standards.

We estimate a salary of around £28,000 per annum for this position, depending on experience.



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