IT Support Specialist

4 weeks ago


Salford, Salford, United Kingdom Spectrum IT Recruitment Full time
IT Support Specialist

At Spectrum IT Recruitment, we are seeking a skilled IT Support Specialist to join our team. This exciting opportunity will see you working within a small but talented team, supporting internal business users and delivering high-grade IT and customer support.

The ideal candidate will have at least 3 years of commercial experience supporting 2nd line technical queries. Key responsibilities will include setting up new users, building laptop and PC hardware, configuring software and VPN access, and adhering to ISO processes. Additionally, you will be responsible for training and supporting new users across software and IT services, as well as managing P1 and P2 incidents using an IT ticketing system.

Requirements include knowledge of PC hardware, software, and their components in a business environment, as well as experience working with Office365, including Teams, SharePoint, and Outlook. A proven working knowledge of operating systems (Windows primarily) and ISO standards is also essential.

This role requires full-time on-site work (5 days per week).
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