Senior Infrastructure Specialist
1 month ago
About the Role:
As a Senior Infrastructure Specialist at Vertex IT Solutions Ltd, you will be working in our Technical Support Team, providing remote support to our customers. The role requires an individual who can deliver quick resolutions with quality customer care, have excellent communication skills via phone and email, work well as part of a team, multi-task while showing grace under pressure, put the customer first, have a positive attitude towards work and colleagues, and enjoy working with new and evolving technologies.
Key Responsibilities:
Provide remote support to customers using VMware vSphere, NetApp SAN, Cisco/HP/Mellanox Switches/Firewall/Routers, Cisco UCS Servers, Fujitsu Servers, HP Servers, Nutanix Hyper-convergence Servers, VMware NSX, Fujitsu SAN, Juniper Firewalls, Microsoft Hyper-V, and Microsoft Azure.
Requirements:
Strong technical skills in Tier 1, 2, and 3 technologies.
Working Hours:
37 hours per week, 5 hours per day, Monday to Friday, inclusive of an hour's unpaid lunch break each day.
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