Administrative Support Specialist

2 weeks ago


Uxbridge, United Kingdom Via Full time

About Via

Via is a support service for adults and young people affected by drug and alcohol problems. Our team of substance misuse practitioners work with other professionals across three sites in Hillingdon.

Job Description

This role involves managing local and national databases to track performance and treatment outcomes. You will also perform administrative tasks, such as filing, archiving, and updating records. A good understanding of standard IT programmes (MS Office, Outlook) and attention to detail are essential.

Key Responsibilities
  • Manage local database and national database for comprehensive information data set
  • Undertake day-to-day administrative tasks, including filing, archiving, photocopying, and updating service user records
  • Provide excellent customer service and maintain accurate records
Requirements

To be successful in this role, you will need:

  • A full induction to your role and continuous local training
  • Access to central staff training opportunities
  • Regular supervision
  • Reimbursement of reasonable travel expenses and lunch expenses

We estimate the salary for this role to be around £25,000-£30,000 per year, depending on experience.


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