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Service Engineer and Technical Support Specialist

2 months ago


London, Greater London, United Kingdom Gratte Brothers Technical Services Ltd Full time

This is an exciting opportunity to join a well-established, family-owned business that values its employees and fosters a positive working environment.

About the Role:

As a Service Engineer, you will be responsible for attending both reactive and planned preventative maintenance calls to provide vital support to our clients. You will be included on our out-of-hours call rota, which requires you to attend to calls outside of normal working hours. We are looking for someone with proven experience in a service delivery role and in the service and maintenance of large integrated security systems such as CCTV, intruder detection, intercom, and access control.

Other requirements for this position include a good understanding of PC hardware and software systems, the ability to converse with both technical and non-technically minded people to resolve issues, and a careful approach when it comes to the quality of your own and other's work.

Key Benefits:

  • Competitive salary and benefits package.
  • Opportunity for career growth and development.
  • Training and cross-training opportunities.