Service Desk Support Specialist

3 days ago


Peterborough, Peterborough, United Kingdom Cooper Lomaz Recruitment Full time
Service Desk Analyst Job Description

We are seeking a skilled Service Desk Analyst to join our team at Cooper Lomaz Recruitment. As a Service Desk Analyst, you will be responsible for resolving technical IT-related issues at 1st and 2nd line levels, as well as participating in hands-on tasks such as desktop builds.

Key Responsibilities:
  • Provide 1st line support and resolve technical IT issues
  • Work as part of a project-based team to deliver IT services
  • Participate in hands-on tasks, such as desktop builds
  • Support international internal users
Requirements:
  • 1st line support experience
  • Previous IT Service Desk experience (or similar)
  • Strong Windows and Google skills
  • Strong communication skills

We offer full training and support, as well as progression opportunities. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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