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Front of House Team Leader

2 months ago

Southampton, Southampton, United Kingdom Stonegate Group Full time

Location: The Bedford

We are seeking an experienced Team Leader to join our team at The Bedford, a vibrant pub in the heart of Southampton. As a Team Leader, you will be responsible for supporting and mentoring your team, ensuring exceptional guest experiences, and working closely with the management team to deliver our vision.

Key Responsibilities:

  • Support and coach your team to deliver outstanding service and achieve high standards
  • Work collaboratively with the management team to create and implement strategies for growth and development
  • Ensure compliance with company policies and procedures in the absence of management
  • Develop and maintain a welcoming atmosphere for our guests, promoting a positive and inclusive environment

Requirements:

  • At least 18 years old, as this role involves the sale of alcohol
  • Passion for delivering exceptional guest experiences and creating a positive team culture
  • Ability to work collaboratively with the management team and support the development of your team
  • Strong communication and interpersonal skills, with the ability to engage confidently with guests and colleagues

What's in it for you?

  • 25% off food and drink for you and your friends across our managed estate
  • Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our pubs and bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Vitality Healthcare
  • Discounted Dental Insurance
  • Early access to your earned wages
  • Award-winning development programmes

About Stonegate Group:

We are proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at [insert link].

Equal Opportunities:

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you. Please contact The Bedford directly.