Optical Practice Manager

3 weeks ago


Wimborne Minster, Dorset, United Kingdom Health Care Personnel Full time
Job Title: Optical Manager

This esteemed optical group is seeking a highly skilled and experienced branch manager to lead their successful practice. With a rich history spanning nearly 100 years, the company has built a reputation on delivering exceptional service and fostering patient loyalty.

Due to a period of significant growth, this is an exciting opportunity for an optical manager to develop their career with one of the UK's most prestigious optical groups.

Main Responsibilities:
  • Ensure practice efficiency and compliance with organisational procedures
  • Deliver exceptional customer satisfaction with products and services
  • Lead and motivate staff, providing training and development opportunities
  • Realise the full potential of the practice in terms of patient numbers and sales targets
  • Achieve maximum profitability
  • Ensure quality control in all areas
  • Manage stock control and maintain exceptional standards of cleanliness and presentation
  • Oversee health and safety standards across the practice
  • Collaborate with the Marketing Department to maximise marketing effectiveness at a local level
  • Drive cost efficiencies and optimise business performance
Personal Specification:
  • Previous management experience is desirable, or a proven track record of developing and supporting staff
  • Strong background in customer service and a passion for delivering exceptional patient care
  • Experience of driving business performance, including sales, customer satisfaction, and cost efficiencies
  • Strong leadership skills, with the ability to motivate and engage staff at all levels
  • Excellent verbal and written communication skills
  • Ability to put the customer first and act in a professional manner in all situations
  • Positive and outgoing, with a flexible approach to working hours and a willingness to provide cover to other practices
Job Details:
  • Job Type: Full-time, Permanent
  • Pay: £22,000.00-£29,000.00 per year
  • Additional Pay: Bonus scheme
  • Benefits: Company events, Company pension, Employee discount, Private dental insurance, Private medical insurance, Sick pay, Store discount
  • Schedule: 8 hour shift, Day shift, Monday to Friday, Weekend availability
  • Ability to commute/relocate: Wimborne, Dorset
  • Experience: Optical Management: 3 years


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