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Young Peoples Service Manager
2 months ago
About The Graduate Project
The Graduate Project is a leading organization that provides semi-independent living provisions for young people with complex needs and challenging behaviors. Our mission is to create a safe and supportive environment where young people can build positive relationships, overcome their past, and look towards a brighter future.
Job Summary
We are seeking an experienced and dedicated Service Manager to lead our residential service for young people. As a key member of our team, you will be responsible for managing the day-to-day operations of the service, ensuring that we maintain outstanding standards of care and support.
Key Responsibilities
- Service Management
- Manage the service to achieve outstanding standards of care and support.
- Oversee the day-to-day operations of the service, ensuring that all aspects of care and support are delivered to the highest standard.
- Quality Assurance
- Maintain and improve quality standards across the service.
- Ensure that all staff are trained and equipped to provide high-quality care and support.
- Customer Focus
- Promote the rights of each customer and keep their wishes at the center of their care and support.
- Ensure that all customers receive personalized care and support that meets their individual needs.
Requirements
- Experience
- Experience in administrative duties such as filing, recording, rota preparation, and report writing for children's homes.
- Qualifications
- Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services or equivalent.
- Skills and Attributes
- Excellent understanding of the needs of people who require care and support at home.
- Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity, and independence throughout their lives.
- Knowledge of child development.
