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Customer Service Representative

2 months ago


Chepstow, Monmouthshire, United Kingdom Compass Group UK Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients in a fast-paced and dynamic environment.

Key Responsibilities:

  • Provide excellent customer service to clients across various service areas, including food delivery, café, bars, convenience shops, and accommodation.
  • Work collaboratively with colleagues to ensure a smooth operation and meet customer needs.
  • Take ownership of stocking food and beverage areas, and maintain high standards of cleanliness and presentation.
  • Participate in regular day-to-day activities to ensure a seamless customer experience.
  • Adhere to company policies and procedures, and maintain a flexible approach to work.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and clients.
  • Self-motivated and able to work independently, with a strong commitment to customer care.
  • Able to undertake manual cleaning duties and maintain a high level of physical fitness.
  • Positive attitude and a passion for working in a catering environment.

About Compass Group UK:

Compass Group UK is a leading provider of food and support services to the UK's military, government, and energy sectors. We pride ourselves on delivering exceptional customer service and creating a positive work environment for our employees.