Charity Retail Assistant

2 weeks ago


Maidstone, Kent, United Kingdom PDSA Full time
About the Role

We are seeking a highly motivated and experienced individual to join our team as an Assistant Shop Manager at our Maidstone retail shop. As a key member of our team, you will play a vital role in supporting the Shop Manager in achieving our sales targets and delivering an exceptional customer experience.

Key Responsibilities:

  • Work closely with the Shop Manager to maximise profit and drive sales growth through effective stock rotation, financial management, and competitor analysis.
  • Coach and develop a team of volunteers to achieve their full potential, encouraging innovation and continuous improvement.
  • Drive a culture of excellence, reviewing KPIs and performance data to identify areas for improvement and implement changes.
  • Be a passionate advocate for PDSA, promoting our charity and values to every customer.

About You

We are looking for an individual with a proven track record in the retail sector, delivering sales targets and providing exceptional customer service. You will have a strong understanding of what drives customer loyalty and be able to instil your passion and abilities in your team.

What We Offer

We are a great place to work, where people feel connected to our mission and values. We offer a range of benefits, including flexible working options, 25 days holiday, an additional wellbeing day, and a generous pension scheme. We also offer a wide range of discounts through our fetch platform.

How to Apply

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service and driving sales growth, please click Apply Now to submit your application. We look forward to hearing from you.


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