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Customer Experience Specialist

2 months ago

StocktononTees, Stockton-on-Tees, United Kingdom Three Full time
{"Job Overview

At Three, we're committed to delivering exceptional customer experiences every day. As a Customer Experience Specialist, you'll play a vital role in helping us achieve this goal.

Key Responsibilities

* Provide outstanding customer service, ensuring every customer leaves our stores feeling valued and satisfied
* Work closely with colleagues to achieve store targets and deliver exceptional customer experiences
* Stay up-to-date with product knowledge and promotions to effectively communicate with customers
* Collaborate with the store team to maintain a clean and welcoming store environment
* Participate in ongoing training and development to enhance skills and knowledge

What We Offer

* Competitive hourly rate of £12
* A brand new smartphone on an Unlimited data plan
* On-target bonus of 25%, paid out monthly based on store performance
* Individual bonus accelerators for high performers
* Great discounts with our Perks at Work scheme
* Opportunities for career development and advancement

Requirements

* Previous experience in a customer-facing role
* Excellent communication and interpersonal skills
* Ability to work effectively in a team environment
* Willingness to learn and adapt to new situations

Why Join Us?

At Three, we value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued. We believe that our people are our greatest asset, and we're dedicated to supporting their growth and development.

If you're passionate about delivering exceptional customer experiences and are looking for a rewarding career opportunity, we'd love to hear from you