Credit Manager

1 month ago

Colchester, Essex, United Kingdom Informa Global Support Full time
Job Title: Credit Manager

Informa Global Support is seeking a highly skilled Credit Manager to join our team. As a Credit Manager, you will be responsible for managing the company's credit and collections activities, ensuring that all monies owing to Informa are collected within credit control policies and procedures.

Key Responsibilities:
  • Manage a team of credit and collections staff to ensure that all monies owing to Informa are collected within credit control policies and procedures.
  • Develop and implement strategies to minimize bad debts and improve cash flow.
  • Work closely with the sales team to ensure that all sales are properly documented and that customers are aware of their payment obligations.
  • Manage relationships with customers to ensure that all payments are made on time.
  • Develop and maintain reports to track credit and collections activity.
  • Identify and implement process improvements to increase efficiency and reduce costs.
Requirements:
  • Strong academic record.
  • Experience managing a team of credit and collections staff.
  • Excellent knowledge and understanding of all O2C processes including best practice in people, processes and technology.
  • Knowledge of acquisitions and disposals.
  • Confident in how to lead and guide a team through challenging periods.
  • Be able to manage competing priorities and achieving deadlines, whilst delivering a high standard of work and supporting the team as and when needed.
  • Solid at building relationships with stakeholders within and outside of the organisation.
  • Evidence of making decisions at the right time based on the information available.
  • Strong people manager who actively engages and embraces talent management conversations.
  • Good presentation skills.
What We Offer:
  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely.
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too.
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves.
  • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year.
  • Personal benefits: a range to choose from, plus company funded private medical cover.
  • ShareMatch scheme: allows you to become an Informa shareholder with free matching shares.
  • Strong wellbeing support: EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
  • Awards: Recognition for great work, with global awards and kudos programmes.
  • Global collaboration: As an international company, the chance to collaborate with teams around the world.

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

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