Credit Control Manager

7 days ago


Colchester, Essex, United Kingdom Whitehall Resources Full time
Job Title: Credit Control Manager

We are seeking an experienced Credit Control Manager to join our Finance team at Whitehall Resources. As a key member of our team, you will play a crucial role in ensuring streamlined debt recovery and process efficiencies across our global operations.

Key Responsibilities:
  • Team Leadership: Manage, supervise, and support a small team, setting weekly targets and objectives to drive success.
  • Process Improvement: Collaborate with acquired businesses to standardize and streamline processes, constantly questioning the status quo.
  • Procedure Development: Implement new procedures to improve daily workflows and alleviate pressure points.
  • Resource Maximisation: Optimize staff resources and identify training needs.
  • Reporting: Prepare and present reports to stakeholders.
  • Collection Policies: Develop and implement consistent and effective collection strategies to maximize cash collections and reduce overall debt.
Essential Qualifications:
  • Experience: Prior experience in a managerial role within credit control, with solid knowledge of standard accountancy and finance practices.
  • Qualifications: A recognized accounting qualification (e.g., AAT Level 4, CICM L3) with strong analytical skills and proficiency in accounting software, Sage products an advantage.
  • Leadership Skills: Proven ability to manage people effectively, with in-depth knowledge of budgeting, financial forecasting, and strong reporting skills.
  • Technical Proficiency: Strong understanding of business principles and a solid grasp of Microsoft applications.
Ongoing and Required Tasks:
  • Calculate and manage Credit Risk across Global multi-currency businesses, currently UK, Europe, and USA.
  • Credit control related tasks to include, but not limited to; chasing, calling, liaising with clients and internal staff.
  • Produce monthly debtor, sales, rebate, and cashflow reports for Finance Manager and Finance Director.
  • Weekly and monthly updates to Finance Manager or Finance Director to include a debtors update, bad debt provisions, and any foreseeable issues in the future.
  • Accountable for the reduction of debt provision without increasing write-off/credit notes.
  • Cashflow Management of contracted payables vs incoming forecast for multi-currency contracts, highlighting probable negative cashflow across group and currencies and offering solutions.
  • Global credit management reporting of targets calculating DSO, ratios, credit risk, and percentage delinquencies.
  • Provide Credit checks/reports for new clients when required.
  • Set and adopt Credit Control parameters to keep overall debt as low as possible, such as (0-30 days, 31-60, 61-90, 90+).
  • Global Credit and Collection processes reducing debtor days and streamlining processes across entities.
  • Conducting team appraisals, setting goals and objectives, and identifying gaps for improvement.
  • Manage and motivate team to planned deliverables with explanation of variances and new deliverable action plans.
  • Ad hoc task presented as and when by either Finance Manager or Finance Director.


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