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Lead Care Support Specialist

3 months ago

Cambridge, Cambridgeshire, United Kingdom Excelcare Holdings Full time
Position Overview

As a Lead Care Support Specialist with Excelcare Holdings, you will join a dedicated and nurturing team committed to delivering exceptional physical, emotional, and social assistance. Your reliability and compassion will significantly impact the lives of those in our care.

About Excelcare Holdings: We are a family-run organization with over 34 years of experience in providing top-tier care for elderly individuals with diverse needs, including dementia, physical disabilities, and mental health challenges. By becoming part of our team, you will be welcomed into our family-oriented environment.

Key Responsibilities:
  • Mentor and collaborate with a team of Care Assistants to ensure the highest quality of care is consistently delivered.
  • Report directly to the Home Manager and work closely with ancillary teams and fellow Senior Care Specialists.
  • Engage residents in meaningful activities while promoting their independence, dignity, and respect.
  • Contribute to the development of personalized care plans and conduct regular assessments to ensure outstanding care delivery.
Qualifications:
  • A minimum of two years' experience as a Care Assistant or Senior Care Assistant, with an NVQ Level 2/3 in Health and Social Care, or three years' experience without an NVQ.
  • Previous experience in a nursing or care home setting, or as a home care worker.
  • Familiarity with regulatory standards, including the Care Quality Commission (CQC).
  • Desirable knowledge of working with individuals living with dementia.
  • A passionate, enthusiastic, and caring individual who is dedicated to enhancing the lives of others.
What We Offer:
  • 28 days of annual leave, inclusive of public holidays.
  • Complimentary on-site parking.
  • Enhanced pay for working on bank holidays.
  • Annual salary evaluations.
  • Referral program with rewards for successful recommendations.
  • DBS certification covered by Excelcare.
  • Comprehensive induction training.
  • Opportunities for funded qualifications through our apprenticeship program.
  • Provided uniforms.
  • Employee recognition program with monetary rewards for outstanding contributions.
  • Team appreciation initiatives.

Join us at Excelcare Holdings and make a meaningful difference in the lives of those we serve.