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Healthcare Administrative Specialist
3 months ago
Position Overview
An excellent opportunity is available for a Band 2 Healthcare Administrative Specialist to become a part of the Paediatric Secretarial Team within the Division of Surgery.
Part-Time/Job Share options are welcome.
Key Responsibilities
The selected candidate will be responsible for transcribing digital dictation related to outpatient clinic correspondence and other necessary documentation to support the patient journey. Administrative tasks will also be essential to assist the medical secretaries and clinical teams. Candidates should demonstrate strong communication skills, possess exceptional touch typing and word processing abilities, pay attention to detail, and be capable of collaborating effectively within a team. Basic IT proficiency and prior experience in an administrative capacity are also required. Familiarity with medical terminology would be advantageous.
About the Role
The successful applicant will work a specified number of hours per week.
This position involves transcribing digital dictation pertinent to outpatient clinic letters and additional documentation necessary for the patient pathway. Administrative support will be required for the medical secretaries and clinical teams, necessitating good communication skills, excellent touch typing and word processing capabilities, meticulous attention to detail, and teamwork. Basic IT skills and prior administrative experience are essential, while knowledge of medical terminology is a plus.
Job Duties
The Healthcare Administrative Specialist will deliver secretarial assistance to the team through various administrative processes and audio typing (in chronological order).
Required Skills and Competencies
Essential
- Accurate touch typing and word processing skills
- Proficient IT skills, including familiarity with MS applications
- Strong communication and interpersonal abilities
- Adaptability and flexibility in work
- Capability to handle sensitive and confidential information appropriately
Behavioral Qualities
Essential
- Courteous and respectful demeanor
- Kind and helpful attitude
- Responsive communication style
- Professional and effective conduct
Experience and Knowledge
Essential
- At least 6 months of typing and word processing experience, including administrative tasks
Desirable
- Prior experience in a healthcare environment
- Experience in medical audiotyping
- Understanding of medical terminology
Education and Qualifications
Essential
- OCR/RSA II (or equivalent) Typing/Word processing qualification or comparable keyboard skills
- English GCSE grade C or above, or equivalent
Desirable
- OCR/RSA II
