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Pearson VUE Test Centre Coordinator

2 months ago

Bournemouth, Bournemouth, United Kingdom Pearson Education Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Test Centre Administrator in Bournemouth. As a key member of our team, you will be responsible for ensuring the smooth operation of our test centre, providing exceptional customer service, and maintaining accurate records.

Key Responsibilities
  • Manage test centre operations, including scheduling, inventory, and equipment maintenance
  • Provide excellent customer service to candidates, responding to queries and resolving issues in a timely and professional manner
  • Maintain accurate records, including candidate data, test results, and centre performance metrics
  • Collaborate with colleagues to achieve team goals and objectives
  • Adhere to company policies and procedures, ensuring compliance with regulatory requirements
Requirements
  • Experience in a customer-facing role, preferably in a testing or education environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups
  • Strong organizational and time management skills, with attention to detail and ability to multitask
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook
  • Ability to work independently and as part of a team, with a flexible approach to working hours
What We Offer
  • A competitive hourly rate of £12.77
  • The opportunity to work for a leading education company, with a strong commitment to diversity and inclusion
  • A supportive and collaborative team environment, with opportunities for professional development