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Fresh Food Operations Manager
2 months ago
About Us: We are a leading food retailer in the UK, dedicated to providing quality products and exceptional service to our customers. With a strong presence across the nation, we pride ourselves on our unique sourcing and processing of fresh food through our own facilities.
Role Overview: We are seeking a dynamic Fresh Food Operations Manager to drive our business forward and ensure our continued success. This role is pivotal in maintaining our commitment to quality and customer satisfaction.
Key Responsibilities:
- Customer Focus: Place the customer at the forefront of all operations, ensuring outstanding service and product availability.
- Team Leadership: Inspire and empower team members to prioritize customer needs and deliver exceptional service.
- Feedback Management: Actively listen to customer feedback and implement necessary changes to enhance their experience.
- Collaboration: Work closely with fellow managers to foster a supportive and performance-oriented environment.
- People Management: Oversee all personnel-related activities, including scheduling, performance evaluations, and talent development.
- Performance Excellence: Guide the team to achieve and exceed departmental targets through focused efforts and strategic planning.
What We Offer: In this vital role, you will have a significant impact on our operations and success. We provide comprehensive training, ongoing support, and a competitive salary along with an attractive benefits package.
Benefits Include:
- Generous bonus structure
- Attractive pension scheme
- Private healthcare coverage
- Colleague discount program
- Family-friendly policies, including extended maternity and adoption leave
Who We Are Looking For: We welcome candidates with diverse backgrounds, whether from retail, hospitality, or other service industries, who share our passion for delivering exceptional customer service. The ability to build and maintain relationships with key stakeholders is essential.
Commitment to Diversity: We are an equal opportunities employer and encourage applications from all segments of the community.
Join Us: Be part of a team that values quality, service, and community engagement, and contribute to our mission of providing great value and fresh food to millions of customers.
