Hostel Operations Manager

3 weeks ago


Fort William, Highland, United Kingdom Hostelling Scotland Full time
Hostel Manager Job Description

We are seeking a highly skilled and experienced Hostel Manager to join our team at Hostelling Scotland. As a Hostel Manager, you will be responsible for the day-to-day operations of our Glen Nevis Youth Hostel, as well as overseeing the management of our Glencoe & Loch Ossian Hostels.

Key Responsibilities:
  • Manage a team of staff to ensure exceptional customer service and a high-quality guest experience.
  • Oversee the financial management of the hostel, including budgeting and revenue growth.
  • Develop and implement strategies to improve hostel services and increase revenue.
  • Ensure compliance with food safety and personal license regulations.
  • Build strong relationships with local communities and stakeholders.
Requirements:
  • Proven experience in hospitality management, with a track record of success in leading teams and driving revenue growth.
  • Excellent customer service skills and a passion for delivering exceptional guest experiences.
  • Strong financial management skills, including budgeting and forecasting.
  • Ability to build strong relationships with staff, guests, and local communities.
  • Basic Disclosure Scotland clearance and right to work in the UK.
What We Offer:

We offer a competitive salary and employee membership of Hostelling Scotland, allowing you to enjoy the benefits of working with us and experiencing the best of Scotland.



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