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Night Porter

2 months ago

Castle Combe, United Kingdom Exclusive Hotels and Venues Full time

Unlock a World of Opportunities

The Night Porter is a vital member of our team at Exclusive Hotels and Venues, responsible for ensuring the hotel and its residents receive exceptional service during the night shift.

Key Responsibilities:

  • Provide top-notch service to hotel guests, addressing their queries and concerns in a timely and professional manner.
  • Maintain the highest standards of luxury and cleanliness throughout the hotel, adhering to our rigorous health and safety protocols.
  • Run the Night Audit process with precision, ensuring accurate records and seamless operations.
  • Manage the Night bar and Room Service, providing an exceptional experience for our guests.
  • Respond to emergencies and evacuations with poise and expertise, upholding our standards at all times.
  • Collaborate with the switchboard team to ensure seamless communication and guest satisfaction.
  • Process guest check-ins and check-outs with efficiency and attention to detail.
  • Contribute to a culture of excellence, adhering to our values and standards at all times.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and development
  • A competitive salary and benefits package