Customer Service Representative
4 weeks ago
We are seeking a highly skilled and multilingual Customer Care Administrator to join our team at Athena Resourcing Solutions. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in German, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers in German
- Collaborate with internal teams to resolve customer complaints and issues
- Develop and maintain a deep understanding of our products and services to provide expert support
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- The chance to work with a diverse range of clients and products
Requirements:
- Fluent German language skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
Hybrid Working:
We offer a hybrid working arrangement, with the option to work from home one day per month and in our office in Cambridgeshire the remaining days.
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