Electrical Circuit Protection Specialist

3 days ago

Daventry, Northamptonshire, United Kingdom Doepke UK Ltd Full time £45,000
Electrical Circuit Protection Technical Support Role

We are seeking an experienced Electrical Circuit Protection Technical Support Specialist to join our team at Doepke UK Ltd. As a key member of our technical support team, you will be responsible for delivering exceptional technical assistance to our clients, providing expert advice on our range of electrical protection products.

Key Responsibilities:
  • Provide technical support and troubleshooting assistance for electrical circuit protection products
  • Assist customers with product selection, installation, and operation queries
  • Conduct product training and demonstrations for clients and internal staff
  • Process technical support requests through various channels (phone, email, and chat) and ensure timely resolution
  • Stay updated on industry trends, product updates, and technological advancements
Requirements:
  • Proven experience in the electrical industry, with a focus on circuit protection
  • Strong understanding of electrical principles and product functionality
  • Proficient in using technical support tools and software
  • Relevant technical certifications or qualifications in electrical engineering or related fields or previous experience in a technical support or customer service role is preferred
What We Offer:
  • Pension contribution
  • Free private medical insurance
  • Death in service cover
  • 25 days of holiday per year

If you have the skills and experience required for this position, we encourage you to apply today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

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