Electrical Circuit Protection Specialist

3 days ago


Daventry, Northamptonshire, United Kingdom Doepke UK Ltd Full time £45,000
Join Our Team as a Technical Support Officer

We are seeking an experienced Technical Support Officer to join our team at Doepke UK Ltd. As a key member of our support team, you will be responsible for delivering exceptional technical assistance to our clients, providing expert advice on our range of electrical protection products.

Key Responsibilities:
  • Provide technical support and troubleshooting assistance for electrical circuit protection products
  • Assist customers with product selection, installation, and operation queries
  • Conduct product training and demonstrations for clients and internal staff
  • Process technical support requests through various channels (phone, email, and chat) and ensure timely resolution
  • Stay updated on industry trends, product updates, and technological advancements
Requirements:
  • Proven experience in the electrical industry, with a focus on circuit protection
  • Strong understanding of electrical principles and product functionality
  • Proficient in using technical support tools and software
  • Relevant technical certifications or qualifications in electrical engineering or related fields or previous experience in a technical support or customer service role is preferred
What We Offer:
  • Pension contribution
  • Free private medical insurance
  • Death in service cover
  • 25 days of holiday per year

If you have the skills and experience required for this position, we encourage you to apply today. Please submit your application, including a cover letter and any supporting documents, and we will be in touch to discuss further.



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