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Luxury Brand Ambassador

2 months ago

Welwyn Garden City, Hertfordshire, United Kingdom Creed Full time
About the House of Creed

The House of Creed is a renowned, luxury perfume house dedicated to crafting unique, artisan fragrances using the finest perfume ingredients available.

Job Overview

We are seeking a highly motivated and passionate Luxury Brand Ambassador to join our team at the Creed counter in John Lewis Welwyn Garden City. As a key representative of our brand, you will play a pivotal role in upholding the prestige of Creed and delivering an exceptional customer experience.

Key Responsibilities
  • Product Knowledge:
    • Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
  • Sales Excellence:
    • Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
  • Customer Service:
    • Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
  • Visual Presentation:
    • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Desired Skills and Experiences
  • Exceptional communication and interpersonal skills.
  • Proven experience in luxury retail or a similar customer-facing role.
  • Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
  • Goal-oriented with a track record of meeting and exceeding sales targets.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work weekends and holidays as needed.
  • Passion for fragrance or beauty products is a plus.
Why Join the House of Creed?
  • Luxury Redefined: We offer an unparalleled luxury experience that goes beyond expectations.
  • Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
  • Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
  • Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.