Yard and Service Operations Manager
4 weeks ago
CHEP is a global leader in the supply chain and logistics industry, and we're seeking a highly skilled and experienced Yard and Service Manager to join our team. As a key member of our plant leadership team, you will be responsible for optimizing yard and service labor, material, and equipment resources to ensure efficient and effective operations.
Key Responsibilities:- Safety and Security: Ensure a safe working environment for all employees, and manage site security to prevent unauthorized access.
- Stock Management: Ensure accurate management of stocks, including finished product hired stock, raw materials, and waste processes.
- Reporting and Data Management: Manage reporting of all stock and flow movements, and collect and validate key plant information for SAP.
- Labour Costs and Attendance: Ensure efficient use of labor pool, minimize overtime, and optimize attendance through robust attendance management.
- Process Improvement: Contribute to and drive process improvement within the yard and service department through projects and continuous improvement.
- Turnaround Performances: Monitor and improve site turnaround performance of hauliers to network and plant targets.
- Machinery and Equipment: Ensure safety and process equipment checks compliance.
- Suppliers and Contractors: Work closely with FLT and Waste equipment suppliers to ensure maximum machinery capability and minimize downtime.
- Staff Management: Manage all industrial relations issues within the team, including performance management, absence management, grievances, and appeals.
- Communication and Training: Enable and deliver excellent communication channels with all employees, and ensure all shift members have the skills required to carry out their role.
- Customer Service: Ensure issues are managed efficiently and effectively, and in a timely manner with customers, retailers, and hauliers as necessary.
- Procedural Compliance: Ensure service office and yard procedures are followed and carried out in the correct manner, and paperwork is completed fully to ISO 9001 standards.
- Purchasing and Stock Quality: Manage plant purchasing control of direct spend, including raw materials and consumables, and ensure stock quality audits are completed.
- Waste Management: Manage completion of the legislative waste register for waste inbound and waste outbound, and achieve improvement in disposal and rebate costs with a sustainability target of Zero to Landfill.
- Subcontractor Management: Organize and control contractors in yard and service where necessary.
- Best Practice and Plant Leadership: Promote the ethics and principles of lean, 5S, and team work through communication and setting an example, and contribute to plant leadership team meetings and reporting.
Requirements:
- 2-3 years supervisory experience in high volume manufacturing operations environment
- English & Maths qualifications
- Proven skills and capabilities in leadership, communication, people management, and problem solving.
- IOSH Qualification.
- FLT licence desirable.
- Six-Sigma Green/Black Belt certification desirable.
- Experience of leading and achieving results in an extremely target driven high volume manufacturing/transport environment
- Experience of Lean manufacturing and process control (six-sigma) techniques.
- PC Literate - particularly strong Excel and SAP skills.
Preferred Education: Bachelor's degree
Preferred Level of Work Experience: 3-5 years
Remote Type: Not Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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