Housekeeping Team Leader

2 days ago

London, Greater London, United Kingdom Park Plaza Full time

Job Summary:

Park Plaza is seeking a highly skilled and experienced Housekeeping Team Leader to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.

Key Responsibilities:

  • Lead and manage a team of Room Attendants to ensure efficient operation and high standards of cleanliness.
  • Conduct regular room checks to ensure that guest bedrooms and public areas meet our high standards.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless service delivery.
  • Monitor and report on team performance and provide coaching and development opportunities.
  • Ensure compliance with company policies and procedures.

Requirements:

  • Proven experience in a housekeeping or hospitality management role.
  • Excellent leadership and communication skills.
  • Ability to work under pressure and prioritize tasks effectively.
  • Strong attention to detail and commitment to quality.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A dynamic and supportive work environment.
  • Access to training and development programs.

About Us:

Park Plaza is a leading hospitality company that prides itself on delivering exceptional guest experiences. We are committed to providing our guests with a warm and welcoming environment, and our team members with a supportive and inclusive work culture.

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