Senior Quality Assurance Engineer

18 hours ago

Solihull, Solihull, United Kingdom SugarCRM Full time
About sales-i UK Ltd.

Sales-i UK Ltd., a SugarCRM company, is a revenue intelligence software solution provider that aims to make every sales call more personal and profitable. With over 600 employees worldwide and a growing international footprint, we offer a dynamic work environment where your contributions are valued, and your professional development is supported. Our mission is to transform the way businesses approach sales, providing tools and actionable insights that drive business growth and deeper customer relationships.

Key Responsibilities:
  • As a Senior Test Engineer in our Solihull office, you will be part of a dynamic team of QA testers forming a vital part of our testing effort. Due to the nature of the role, it is essential that the Senior Test Engineer has previous experience of working with browser, mobile, and QA automation tools.
  • Working closely with the Development Team to enhance processes on an ongoing basis and drive best practice within the Test team.
  • Facilitating and unblocking any issues within QA for the development teams, improving, innovating, and leading QA and Testing methods within an agile environment.
  • Working with the Management team to identify and drive improvements to the test processes and deliverables.
Responsibilities & Duties:
  • Working with your peers to implement and lead the QA and testing policy, strategy, and roadmap - which includes System Test, System Integration Test, User Acceptance Test, and Quality Assurance for all our applications, platforms, and integrations.
  • Ensuring the quality of our web, mobile, and API software.
  • Ensuring test coverage is appropriate to ensure delivery of quality.
  • Continuing to increase automation coverage of our application, platform, and integrations to reduce the volume of manual testing.
  • Increasing the overall quality of testing, leading to a reduction in the number of production issues as a result of delivering change, as well as implementing an effective Defect Management process.
  • Monitoring and implementing remedial action enabling all relevant testing standards and procedures are defined and applied, including adopting the appropriate Test Strategy for the specific development methodology.
  • Collaborating with engineers, business analysts, and designers to solve interesting and challenging problems for delivering scalable technology worldwide.
  • Reviewing and applying appropriate governance, confirming that all the deliverables for products and projects are tested in accordance with the testing policy, and monitoring all stages of the development lifecycle including systems testing, user acceptance testing, and release testing.
  • Designing, enhancing, and building out end-to-end and performance test automation.
  • Acting as a mentor and subject matter expert within the QA and test team.
  • Being well-informed of new testing mechanisms, tooling, and test strategies that can be implemented within best practices.
  • Measuring and reporting on progress and quality, generating reporting of performance vs required KPIs.
  • Identifying new KPIs to aid the improvement of quality.

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