Clinical Operations Manager
3 days ago
Job Summary
We are seeking a highly organized and confident Clinical Operations Manager to join our team at COREcruitment Ltd. As a Clinical Operations Manager, you will be responsible for overseeing the daily operations of the front desk and maintaining the highest standards of customer service.
About the Role
- Act as an ambassador for the hotel and brand, providing exceptional customer service to guests and stakeholders
- Oversee the daily operations of the front desk, ensuring seamless check-in and check-out processes
- Maintain good communication and working relationships with all hotel departments, including housekeeping, food and beverage, and maintenance
- Ensure that all hotel policies and procedures are followed, and that the front desk is running efficiently and effectively
Key Responsibilities
- Manage the front desk team, providing guidance and support to ensure excellent customer service
- Monitor and maintain the front desk area, ensuring it is clean, tidy, and well-organized
- Handle guest complaints and issues in a professional and courteous manner
- Collaborate with other departments to ensure seamless operations and excellent customer service
Requirements
- At least 2 years' experience as a Clinical Operations Manager or in a similar role
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and staff
- Fluent in English, both written and spoken
- A natural leader, with the ability to motivate and inspire a team
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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