Application Support Specialist

2 months ago


Bristol, Bristol, United Kingdom Jisc Full time
Job Summary

We are seeking a highly skilled and experienced Application Support Specialist to join our team at Jisc. As a key member of our support team, you will be responsible for providing exceptional support to our customers and partners worldwide.

Key Responsibilities
  • Provide timely and effective support to customers and partners via various communication channels.
  • Investigate and resolve technical issues related to our software and services.
  • Collaborate with internal teams to identify and implement process improvements.
  • Develop and maintain knowledge of our products and services to provide expert support.
Requirements
  • Proven experience in software support and customer service.
  • Strong technical skills and knowledge of web technologies.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive team environment.
  • Flexible working arrangements to suit your needs.
Company Culture

At Jisc, we value diversity, equity, and inclusion. We strive to create a workplace that is welcoming and inclusive for all employees. We believe that our commitment to these values is essential to our success.



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