Service Delivery Business Manager

4 weeks ago


Craigavon, United Kingdom Northern Ireland Fire & Rescue Service Full time
Job Title: Service Delivery Business Manager

Join Northern Ireland Fire & Rescue Service as a Service Delivery Business Manager and play a key role in delivering business functions across the Southern Area Command.

About the Role

The Service Delivery Business Manager will be responsible for the delivery of business planning, performance management, risk management, financial and contract management, business improvement, audit, assurance and governance support, and administration team management.

Key Responsibilities
  • Manage the Administrative Support function within the Area Commands across multi-disciplinary teams in a number of geographical locations.
  • Fulfil an internal and external business partnering role, providing linkage to HQ Directorates, territorial Area Commands, the Learning Development Centre (LDC), and build and maintain working relationships with external partners at senior level.
  • Work closely with the Area Level Service Delivery Team to deliver business functions and improve service delivery.
  • Develop and implement business plans, performance management strategies, and risk management frameworks to ensure effective service delivery.
  • Manage financial and contract resources to ensure efficient and effective service delivery.
  • Provide audit, assurance, and governance support to ensure compliance with regulatory requirements.
  • Lead and manage the administration team to ensure effective support to the Area Commands.
Requirements

To be considered for this role, you will need to have a strong background in business management, with experience in delivering business functions, managing teams, and developing business plans.

You will also need to have excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.

A flexible working hours scheme is in operation, and the post holder will be required to work in such a way as to fulfil the obligations of the post.

What We Offer

Northern Ireland Fire & Rescue Service offers a competitive salary and benefits package, as well as opportunities for professional development and career advancement.

We are an equal opportunities employer and welcome applications from all suitably qualified persons, irrespective of age, gender, race, sexual orientation, disability, marital status, dependants, religion, or political opinion.

We are committed to diversity and inclusion and aim to create a workplace that is welcoming and inclusive for all employees.

Apply online and submit your application by 12:00 noon on Friday 01 November 2024.



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