Counsellor (part time) - Emotional Wellbeing Support
3 weeks ago
At UnitedHealth Group, we're committed to making healthcare work better for everyone. This depends on hiring talented professionals who share our vision. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.
As an EAP Counsellor, you'll be part of a caring and supportive team dedicated to improving the emotional wellbeing of our members. You'll provide brief solution-focused counselling, working with a model that delivers Emotional Wellbeing Support with a realistic approach. Your goal will be to coach our members to their desired outcome, working alongside the EAP Ireland team to provide in-the-moment support to a diverse range of clients.
Key Responsibilities:- Provide virtual assessments and in-the-moment support to clients using a brief solution-focused model.
- Offer one-off emotional wellbeing calls, referring to internal and external resources as needed.
- Carry out risk assessments and triage to ensure the best possible outcomes for our members.
- Complete case notes for all clients in line with clinical policy.
- Stay up-to-date on relevant regulatory and legislative developments to ensure compliance.
- Participate actively in weekly and monthly team meetings to share knowledge and best practices.
- Demonstrate a keen awareness of meeting customer expectations within the boundaries of emotional wellbeing.
- Problem-solve and create an internal network to support the team's efforts.
- Undertake all other tasks and responsibilities as required.
- Accreditation to a recognized counselling and/or psychotherapy governing body.
- Bachelor's degree/Level 8 in Counselling or Psychotherapy.
- Experience working in a brief solution-focused counselling model.
- Previous telephone/video counselling experience.
- I.T/Computer literate (MS Word, Excel, Outlook, MS Teams etc.).
- Master's degree in counselling and/or psychotherapy.
- Good clinical judgement and understanding of responsibilities regarding confidentiality; strong work ethic and professionalism.
- Excellent communication, problem-solving, collaboration, cultural competency, interpersonal, self-care, time management, and organizational skills.
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Glasgow, Glasgow City, United Kingdom UnitedHealth Group Full timeAbout the Role:At UnitedHealth Group, we're committed to making healthcare work better for everyone. To achieve this, we're seeking a skilled EAP Counsellor to join our team in Glasgow or Edinburgh. As an EAP Counsellor, you'll play a vital role in providing emotional wellbeing support to our members, working with a brief solution focused model to deliver...
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Glasgow, Glasgow City, United Kingdom UnitedHealth Group Full timeAbout the RoleAt UnitedHealth Group, we're committed to making healthcare work better for everyone. As an EAP Counsellor, you'll play a vital role in providing emotional wellbeing support to our members. You'll work with a caring and supportive team to deliver brief solution focused counselling, helping our members achieve their goals and improve their...
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Glasgow, Glasgow City, United Kingdom UnitedHealth Group Full timeAbout the RoleAt UnitedHealth Group, we're committed to making healthcare work better for everyone. As an EAP Counsellor, you'll play a vital role in providing emotional wellbeing support to our members. You'll work with a caring and supportive team to deliver brief solution focused counselling, helping our members achieve their goals and improve their...
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