Youth Support Coordinator

6 days ago

Birmingham, Birmingham, United Kingdom St Basils Full time

Job Title: Early Intervention Coordinator

Job Summary:

We are seeking a highly skilled and experienced Early Intervention Coordinator to join our team at St Basils. As an Early Intervention Coordinator, you will play a critical role in supporting young people to improve their life skills and achieve their goals.

Key Responsibilities:

  • Design and implement life and social skills programs for young people in individual and group settings.
  • Run a weekly drop-in center to provide early help and advice to young people and their families.
  • Signpost young people to relevant support agencies and services.
  • Develop and implement enhanced partnership working across the public and voluntary sectors to integrate housing advice, options, and assistance.
  • Monitor and review joint working arrangements and feedback on outcomes and performance to Youth Hub governance structures.
  • Provide advice and support to stakeholders, including Service Heads, Social Workers, and other agencies.
  • Develop and deliver training briefings to partnership agencies about the service and promote an integrated approach to working with young people.
  • Work closely with other organizations and agencies to provide holistic multi-agency responses to housing and support needs.
  • Carry out homelessness prevention work, including liaison with landlords, families, and others, and applying mediation and conciliation techniques.
  • Manage and prioritize your caseload, evaluating each case and making decisions on appropriate options.
  • Safeguard young people and vulnerable adults at risk, through appropriate escalation and reporting to statutory services.
  • Ensure the early help service is accessible to young people, and all relevant parties are informed of outcomes.
  • Attend panel meetings and review/case conference meetings regarding young people as required.
  • Keep up to date with legislative changes and other new developments relating to young people and early help resources.
  • Submit monthly reports on drop-in service, number of sessions, and activities undertaken.
  • Measure service impact through feedback and reporting on grant outcomes.
  • Capture feedback from schools and other agencies.
  • Report on outcomes of support provision, including prevention of crisis, signposting, and referrals.
  • Support and encourage young people to undertake the St Basils life skills program and achieve the qualification.
  • Encourage and motivate young people to engage with and sustain education, training, and employment opportunities.
  • Support young people's progress, working innovatively and flexibly to assist with any problems that may arise.
  • Refer young people for opportunities in work experience and employment as appropriate.
  • Establish and develop links with training providers, employers, volunteering networks, etc., to improve access to training opportunities for young people.
  • Identify and recommend additional resources and services appropriate to the client group.
  • Maintain accurate records of all young people's action plans and progress.
  • Undertake holistic risk and needs assessments and develop support and risk management plans.
  • Support and encourage young people to develop positive family and other support networks.
  • Prepare young people to take up and sustain settled accommodation and provide ongoing support.
  • Be available to young people for regular support sessions and respond to crises.
  • Take responsibility for safeguarding the welfare of young people.
  • Promote and facilitate the participation of young people in their individual support plans and in the management of the service.
  • Facilitate young people's access to, and take up of, other support services.
  • Ensure benefit claims are made and maintained to maximize young people's income.
  • Organize and accompany young people to appointments as required.
  • Maintain accurate records, including support plans and day-to-day records.
  • Be flexible and available out of hours on a rota basis to offer information, advice, and guidance to colleagues and in crisis situations.
  • Work as part of a team, providing cover for colleagues as required by the line manager.
  • Assist in the preparation of accommodation, which may involve some cleaning duties.
  • Assist in the induction of new staff, supervise and support volunteers, trainees, and students as required by the line manager.

Qualifications:

  • NVQ 4 or above in Advice & Guidance, Health and Social Care, Youth Work, or an equivalent relevant qualification.
  • NVQ Level 5, or working towards, in Advice & Guidance, Health and Social Care, Youth Work, or an equivalent relevant qualification.

Role Experience:

  • Experience of working with young people in Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing.
  • Experience of inter-agency working.
  • Experience of delivering training briefings to those in authority and across multi-agency partnerships.
  • Minimum 2 years mediation experience working one-to-one with young people and families to prevent homelessness.
  • Working with Volunteers/Students.
  • Experience of designing and setting up referral pathways and coordinating multi-agency partnerships.
  • Experience of partnership development and sustainment.

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