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Lead Administrative Coordinator

3 months ago

Cottingham, United Kingdom Humber Teaching NHS Foundation Trust Full time

Position Overview

We are seeking a dedicated and proactive Lead Administrative Coordinator to join our Older People's Triage service within the Older Peoples Community Mental Health Services.

The ideal candidate will perform essential administrative functions to support the Older People's Triage Service, including proficiency in clinical systems such as e-referral service and Lorenzo. Applicants should exhibit strong organizational skills and the ability to manage clinic operations in collaboration with Clinicians to ensure efficient referral processes for service users.

The successful candidate will benefit from:

  • Being part of a supportive and collaborative team
  • Opportunities for training, professional development, and regular supervision
  • Flexibility to cover for colleagues during absences or annual leave

Key Responsibilities

Responsibilities will include clinic management, processing referrals utilizing the patient administration system Lorenzo and ERS, general administrative tasks, and taking minutes as necessary.

You will be expected to operate independently and maintain a professional demeanor at all times.

The successful candidate must adhere to Trust standards when managing electronic and computerized records.

About Humber Teaching NHS Foundation Trust

We are a recognized and CQC rated good health and social care Trust, delivering integrated services across the region. Discover more about us on our website.

Our Trust is forward-thinking and dynamic, with a strong commitment to staff development. We value our team members and invest in their growth to ensure they possess the necessary skills to provide exceptional care.

We take pride in scoring above or equal to the average for all NHS People Promise theme areas, demonstrating our dedication to enhancing the work experience for everyone in the NHS. Regardless of your role, you will receive a warm welcome and comprehensive support to help you succeed.

We acknowledge the positive impact of diversity and promote equality while challenging discrimination. We encourage applications from individuals of all backgrounds.

Achieving a work-life balance is essential, and we offer flexibility regarding when, where, and how you work. If the work pattern for this role does not align with your needs, we invite you to apply and discuss alternative working arrangements.

We provide a unique array of benefits that surpass those offered by other NHS Trusts, including an enhanced leave package and health and wellbeing support.

From urban settings to rural landscapes, market towns to moors, you will find a place to call home, including some of the most affordable living options in the UK.

For further details regarding this vacancy opportunity, please refer to the attached Job Description and Person Specification.

Qualifications and Knowledge

Essential

  • Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL
  • 3 or more GCSE/O levels, including English and Maths

Desirable

  • Familiarity with medical terminology

Experience

Essential

  • Demonstrable experience in relevant practices and procedures
  • Knowledge and experience with IT systems such as Lorenzo, ESR, health roster, and oracle
  • Experience in audio transcription

Desirable

  • Experience using Trust IT Systems - SystmOne, Lorenzo, EMIS, NDTMS

Skills and Competencies

Essential

  • Strong interpersonal communication skills
  • Ability to plan and prioritize effectively