Duty Manager
4 weeks ago
We're seeking a skilled Duty Manager to lead our team at Wirral (Childer Thornton) Premier Inn. As a key member of our hospitality team, you'll be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.
Key Responsibilities:
- Manage the hotel's daily operations, including front-of-house and back-of-house teams.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with the leadership and housekeeping teams to ensure seamless hotel operations.
- Monitor and maintain high standards of cleanliness, safety, and security.
- Provide excellent customer service and resolve guest complaints in a professional manner.
What We Offer:
- A competitive hourly rate of up to £ per hour.
- A guaranteed 40-hour workweek over 5 days, with a mix of shift times including weekends.
- A comprehensive training and development program to support your career growth.
- A Whitbread Benefits card, offering discounts on Premier Inn rooms, meals, and other perks.
- A company pension and save-as-you-earn scheme.
- Access to our employee discounts program, including savings on shops, travel, and more.
About Us:
Whitbread is a leading hospitality business, committed to delivering exceptional guest experiences and creating a positive work environment for our team members. We believe in diversity, equity, and inclusion, and welcome applications from under-represented groups.
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