Security Support Specialist

4 weeks ago


York, York City, United Kingdom Securitas Security Services Full time
About the Position

Are you ready to leverage your skills in a role that truly matters? We are seeking a Security Support Specialist to join our team, working 36 hours per week across various shifts including Days, Nights, and Weekends.

This role goes beyond traditional security; your outstanding customer service abilities will ensure a welcoming atmosphere for all. Your collaborative spirit and proficiency in technology will help you excel in our dynamic workplace. Join us in safeguarding what is most important.

Compensation: £13.00 per hour

Contracted Hours: 36 hours weekly

Shift Schedule: Days, Nights & Weekends

As a Security Support Specialist, you will deliver security services at a premier retail location, ensuring the safety of employees, property, and assets in accordance with specific guidelines and customer needs. You will embody our core values of Integrity, Vigilance, and Helpfulness through exceptional customer service.

Key Responsibilities
  • Welcome and assist all staff, visitors, and contractors in a courteous and professional manner.
  • Provide a consistently high-quality customer experience.
  • Adapt to changing priorities and respond effectively.
  • Prevent unauthorized access to the premises.
  • Monitor security systems including fire alarms, intruder alarms, and CCTV.
  • Conduct regular internal and external patrols.
  • Maintain accurate logbooks and records, ensuring timely completion of paperwork and effective handover procedures.
  • Report any faults, health and safety hazards, and unsafe practices to management.
  • Manage keys and perform locking and unlocking duties as outlined in the guidelines.
  • Ensure all equipment is handled according to established procedures.
  • Provide support and information to all staff, visitors, and contractors while ensuring the security of the premises.
  • Perform additional duties as assigned by management.
Essential Qualifications
  • SIA Licence (desirable but not mandatory; training can be provided).
  • CCTV Licence (desirable but not mandatory; training can be provided).
  • Eligibility to work in the UK with a five-year checkable history.
  • Access to reliable transportation.
  • Ability to arrive on time for shifts.
  • A minimum of one year of experience in the security sector.
  • Exceptional customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Proficient in computer use.
  • Commitment to our values of Integrity, Helpfulness, and Vigilance.
  • Strong work ethic and organizational skills.


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