Current jobs related to Customer Service Director - East Anglia - Membership Bespoke

  • Customer Service Director

    2 weeks ago

    South East London, United Kingdom Omega Resource Group Full time

    Omega Resource Group is seeking a Customer Service Director to develop and implement policies and procedures that ensure exceptional customer experiences. The successful candidate will provide guidance and support to the team, driving customer satisfaction and loyalty.Main Responsibilities:Develop and implement customer service strategiesProvide coaching and...

  • Customer Liaison Service Representative

    1 week ago

    East Anglia, United Kingdom Belcan Technical Recruiting (UK) Ltd Full time

    Customer Service Liaison RoleWe are seeking a skilled Customer Service Liaison to join our team at Belcan Technical Recruiting (UK) Ltd.About the Position:As a Customer Service Liaison, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a...

  • Sales & Customer Service Executive

    22 hours ago

    East Anglia, United Kingdom Shoal Full time

    Sales & Customer Service Executive Waltham Cross, Herts Competitive basic salary Working hours: 40 hours per week, Monday to Friday 9am 6pm. An exciting opportunity has a risen for a Sales & Customer Service Executive to join our fish and meat sales team in Waltham Cross. The Sales and Customer Service Executive is an integral role within our sales...

  • Corporate Tax Director

    4 weeks ago

    East Anglia, United Kingdom Cedar Recruitment Full time

    Corporate Tax Director OpportunityCedar Recruitment is partnering with a forward-thinking regional firm to increase the size of their Corporate Tax team by 50%. This presents a unique opportunity for a seasoned Corporate Tax Director to join a dynamic and varied client portfolio.Key Responsibilities:Provide complex corporate tax advisory services to a...

  • Corporate Tax Director

    4 weeks ago

    East Anglia, United Kingdom Cedar Recruitment Full time

    Corporate Tax Director OpportunityCedar Recruitment is partnering with a forward-thinking regional firm to increase the size of their Corporate Tax team by 50%. This presents a unique opportunity for a seasoned Corporate Tax Director to join a dynamic and varied client portfolio.Key Responsibilities:Provide complex corporate tax advisory services to a...

  • Customer Assistance Manager

    22 hours ago

    East Anglia, United Kingdom Shoal Full time

    Sales & Customer Service Executive Competitive basic salary Working hours: 40 hours per week, Monday to Friday 9am 6pm. An exciting opportunity has a risen for a Sales & Customer Service Executive to join our fish and meat sales team in Waltham Cross. The Sales and Customer Service Executive is an integral role within our sales team, managing our...

  • Director of Customer Experience and Operations

    1 month ago

    East Liverpool, Ohio, United Kingdom Penna Executive Search Full time

    About the RoleWe are seeking a highly experienced and strategic leader to oversee our customer-focused service areas, operational support areas, and physical assets. As Director of Customer Experience and Operations, you will bring commercial acumen to drive revenues and a wealth of experience in delivering safe and efficient operations along with top-class...

  • Director of Customer Experience and Operations

    1 month ago

    East Liverpool, Ohio, United Kingdom Penna Executive Search Full time

    About the RoleWe are seeking a highly experienced and strategic leader to oversee our customer-focused service areas, operational support areas, and physical assets. As Director of Customer Experience and Operations, you will bring commercial acumen to drive revenues and a wealth of experience in delivering safe and efficient operations along with top-class...

  • Customer Service Director

    4 weeks ago

    South East, United Kingdom Omega Resource Group Full time

    Customer Service ManagerBerkshirePermanentUp to £45,000Omega Resource Group is seeking a Customer Service Manager to join their team in Berkshire. The successful candidate will be responsible for developing and implementing policies and procedures to ensure exceptional customer experiences.Main Responsibilities:Develop and implement customer service...

  • Customer Service Director

    4 weeks ago

    South East, United Kingdom Omega Resource Group Full time

    Customer Service ManagerBerkshirePermanentUp to £45,000Omega Resource Group is seeking a Customer Service Manager to join their team in Berkshire. The successful candidate will be responsible for developing and implementing policies and procedures to ensure exceptional customer experiences.Main Responsibilities:Develop and implement customer service...

  • Corporate Tax Director

    4 weeks ago

    East Anglia, United Kingdom Cedar Recruitment Full time

    Corporate Tax Director OpportunityCedar Recruitment is partnering with a forward-thinking regional firm to increase the size of their Corporate Tax team by 50%. The successful candidate will work on a broad range of complex corporate tax advisory issues, with a varied client portfolio.Key Responsibilities:Provide tax advisory services to clients across...

  • Corporate Tax Director

    4 weeks ago

    East Anglia, United Kingdom Cedar Recruitment Full time

    Corporate Tax Director OpportunityCedar Recruitment is partnering with a forward-thinking regional firm to increase the size of their Corporate Tax team by 50%. The successful candidate will work on a broad range of complex corporate tax advisory issues, with a varied client portfolio.Key Responsibilities:Provide tax advisory services to clients across...

  • Director of Public Services

    3 weeks ago

    North East, United Kingdom South Tyneside Council Full time

    Lead Our Directorate and Drive ChangeSouth Tyneside Council is seeking a visionary leader to oversee our key public-facing services, including highways, waste management, and streetscene teams. As the new directorate leader, you will be responsible for driving change and embedding our values across our services and communities.We are looking for a...

  • Director of Public Services

    3 weeks ago

    North East, United Kingdom South Tyneside Council Full time

    Lead Our Directorate and Drive ChangeSouth Tyneside Council is seeking a visionary leader to oversee our key public-facing services, including highways, waste management, and streetscene teams. As the new directorate leader, you will be responsible for driving change and embedding our values across our services and communities.We are looking for a...

  • Customer Relations Executive

    3 hours ago

    East Anglia, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full time

    Gecko Travel Recruitment are delighted to working on behalf of this hugely successful travel business who are on the lookout for a Customer Experience Executive. This is a unique offering for a travel professional who enjoys a varied role of customer service and operations. Being fully immersed within a well established and close knit team, you will be the...

  • Customer Service Assistant

    5 months ago

    East Kilbride, United Kingdom Carlton Clubs (Carlton Bingo) Full time

    One of the largest independent Bingo Operators in Scotland are now looking for **Part Time Team Assistants** for our bingo club in **East Kilbride!** We pride ourselves on a fun and diverse environment for both our staff and customers. Our in-house training and development scheme evaluates skills and can **enhance your pay grade with progression.** We...

  • Director of Public Services

    1 month ago

    North East, United Kingdom South Tyneside Council Full time

    Lead Our Directorate and Drive ChangeSouth Tyneside Council is seeking a visionary leader to oversee our key public-facing services, including highways, waste management, and streetscene teams. As the director of our new directorate, you will be responsible for managing 650 staff and 17,000 homes in our Council housing stock. This is a unique opportunity to...

  • Director of Public Services

    1 month ago

    North East, United Kingdom South Tyneside Council Full time

    Lead Our Directorate and Drive ChangeSouth Tyneside Council is seeking a visionary leader to oversee our key public-facing services, including highways, waste management, and streetscene teams. As the director of our new directorate, you will be responsible for managing 650 staff and 17,000 homes in our Council housing stock. This is a unique opportunity to...

  • Customer Service Assistant

    4 months ago

    East Kilbride, United Kingdom Carlton Clubs (Carlton Bingo) Full time

    One of the largest independent Bingo Operators in Scotland are now looking for **Part Time Team Assistants** for our bingo club in **East Kilbride!** We pride ourselves on a fun and diverse environment for both our staff and customers. Our in-house training and development scheme evaluates skills and can **enhance your pay grade with progression.** We...

  • Customer Service Assistant

    4 months ago

    East Kilbride, United Kingdom Carlton Clubs (Carlton Bingo) Full time

    One of the largest independent Bingo Operators in Scotland are now looking for **Part Time Team Assistants** for our bingo club in **East Kilbride!** We pride ourselves on a fun and diverse environment for both our staff and customers. Our in-house training and development scheme evaluates skills and can **enhance your pay grade with progression.** We...

Customer Service Director

2 months ago

East Anglia, United Kingdom Membership Bespoke Full time £13 - £15

Job Summary

We are seeking a highly skilled and experienced Customer Service Manager to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for providing exceptional customer service to our members, learners, and prospective applicants.

Main Responsibilities

  • Membership Administration
    • Manage and administer professional membership application processes, including pre-assessment checks, invoicing, and certificate issuance.
    • Process and record course content changes for training and degree course accreditation.
    • Manage and administer the accreditation application and re-accreditation process for registered consultancies, including subscription renewals.
  • Customer Service
    • Provide guidance and support to prospective applicants and assessors.
    • Be the first point of contact for incoming application or upgrading queries.
    • Plan, schedule, conduct consultations, and run online information sessions.
  • Operational Support
    • Support the development of additional guidance and online application portals.
    • Recruit, train, and onboard assessors.
    • Ensure that all member engagement touchpoints and leads for membership, consultancy, and course accreditation are logged in our Association Management System.
  • Membership and Learner Services
    • Organize and run online and in-person member events.
    • Assist with member calls and update the Learning Management System.
    • Respond to learning and professional development-related inquiries.

Requirements

  • Minimum of 4 NVQ Level 2, GCSE grades 4 and above, O Level grade C and above, or equivalent qualifications.
  • Advanced IT competencies, including Office Suite (Outlook, Excel, PowerPoint, Word, Teams).
  • Proficient presentation skills, online and in-person.
  • Excellent written and verbal communication skills.
  • Detailed understanding of Association Management Systems or databases and the needs of data management.
  • Strong organizational skills to ensure multiple projects and deadlines are achieved.
  • Prominent level of accuracy and diligence, and excellent attention to detail.
  • A professional manner and attitude, approachable and friendly.

How to Apply

Please submit your CV and indicate your notice period. Due to the volume of applications, we are only able to contact successful applicants. If you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion.