Operational Support Manager

3 days ago


Merthyr Tydfil, Merthyr Tydfil, United Kingdom Cwm Taf Morgannwg University Health Board Full time
About the Role

The Operational Support Manager will provide strategic support to the Integrated Medicine Directorate, covering Care of The Elderly, Stroke & General Medicine services. This role will involve working closely with the clinical team and stakeholders to ensure seamless service delivery.

Key Responsibilities
  • Provide project and managerial support to the Directorate, including evaluating project outcomes and providing recommendations for consideration.
  • Operate with a high level of autonomy and independence, utilizing own initiative to drive results.
  • Collaborate with partners to monitor and report activity, waiting times, and data capture.
  • Support the Directorate in delivering medical workforce efficiencies and operational excellence.
  • Develop and implement systems to collate and monitor actual activity and waiting list data.
  • Ensure adherence to financial control procedures and contribute to plans to improve efficiency and meet targets.
Requirements
  • Qualified to Degree level or equivalent knowledge and experience, with further staff or project management knowledge.
  • Experience of working within the NHS, with project management experience and demonstrable outcomes.
  • Excellent communication and interpersonal skills, with the ability to present complex information to senior managers and clinicians.
About Us

Cwm Taf Morgannwg University Health Board is a proud local employer, with a diverse workforce serving the communities of Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We value our staff and strive to create a positive and supportive work environment.



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