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Retail Store Manager

2 months ago

London, Greater London, United Kingdom Office Angels Full time

Job Title: Assistant Retail Store Manager

Job Summary:

We are seeking a dynamic and people-focused Assistant Retail Store Manager to join our client, a renowned footwear brand, on a permanent basis. As a key member of the retail team, you will be responsible for delivering exceptional customer service, managing store operations, and driving sales growth.

Key Responsibilities:

  1. Customer Service: Train and develop store staff to provide outstanding customer service, ensuring a positive shopping experience for all customers.
  2. Store Operations: Evaluate and improve store displays, merchandise, and overall store appearance to drive sales and customer engagement.
  3. Inventory Management: Purchase and manage inventory, ensuring timely receipt of orders and maintaining accurate stock levels.
  4. Team Management: Train and develop store staff, providing coaching and feedback to ensure they meet performance expectations.
  5. Reporting and Analysis: Prepare sales and customer relations reports, analyzing sales data and identifying areas for improvement.

Requirements:

  1. Competitive Analysis: Conduct market research to stay up-to-date on competitor activity and trends.
  2. Management Proficiency: Demonstrate strong leadership and management skills, with the ability to motivate and develop a team.
  3. Creative Services: Develop and implement creative displays and visual merchandising strategies to drive sales and customer engagement.
  4. Supply Management: Manage inventory and supplies, ensuring timely receipt of orders and maintaining accurate stock levels.
  5. Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.

About Office Angels:

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are an Equal Opportunities Employer, committed to providing a diverse and inclusive work environment.