IT Business Analyst

7 days ago

London, Greater London, United Kingdom Square Enix Full time
Job Description

Job Summary:

We are seeking a highly skilled Business Systems Support Specialist to join our team at Square Enix. As a key member of our IT department, you will be responsible for providing business systems support to our user community and partners.

Key Responsibilities:

  • Provide business systems support for the Square Enix user community and partners, working closely with Unit4 users in various offices.
  • Supervise and coordinate 1st and 2nd line support across SEW sites.
  • Provide user training & coaching to all ERP users, including 3rd party partners.
  • Maintain system configuration documentation for Business Systems.
  • Manage and implement business change requests for all offices.
  • Liaise with Finance, Sales, IT, Ops, and HR departments on Business Systems related issues.
  • Assist with development projects, system upgrades, updates, and installing patches.

Requirements:

  • Proven background in Unit4 ERP (Formally Agresso) and support of Milestone 7 upwards, as well as SAP S/4 Hana across multi-client and location environments.
  • Involved in at least one full implementation and/or upgrade cycle with ERP systems.
  • Knowledge of the underlying configuration of and experience in supporting the following Unit4 ERP and similar SAP modules:
    • System Admin (System parameters, User access)
    • Common (Attribute maintenance, Workflow, Modeller, utilizing Knowlys and Widgets)
    • Financials (Core, FIC, FAs and YE)
    • Logistics (Purchase Orders, Sales Orders and invoicing, Product and Inventory Management)
    • Financial Planner
    • Resource Planning
    • Project Costing and Billing
    • Expenses
    • Human Resources
  • EDI ordering experience working with SPS software.
  • Experience using MS SQL and running TSQL queries and updates.
  • Experience Training Users.
  • Understanding of working within industry-standard service management methods such as ITIL.

Desirable:

  • Degree in Computer Science (Or Advanced ERP experience).
  • Aware of HR processes and policies.
  • Knowledge of Logistical processes specifically stock/inventory management.
  • Experience using Hornbill, Confluence, JIRA, SharePoint, and SAP Concur.
  • Prior experience using middleware such as PEGA, HULFT (Data Spider) and iCore.
  • A logical, well-organized but flexible approach with an attention to detail.
  • Experience in a commercial enterprise.
  • Ability to work to tight deadlines and deliver project requirements.

What We Offer:

We are proud to offer a hybrid working policy, allowing employees to work from the comfort of their home, three days per week, and in our amazing Blackfriars office for the other two. Or, if being in the office is your preference, you can choose three days working from our office and two days working from home.

We are committed to hiring, retaining, developing, and promoting the best talent, regardless of age, gender, race, religious belief, sexual orientation, or physical ability. We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games, and Women in Games, to name a few.

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