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Barista/ Customer Service Representative
2 months ago
We're a leading contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We have an exciting opportunity for a Barista/ Customer Service Representative to contribute to our success.
**Key Responsibilities:**
- Monitor counters and chillers to ensure they're clean, well-stocked, and presented in line with our high standards.
- Regularly check the restaurant areas to maintain consistent levels of cleanliness with meticulous attention to detail.
- Provide prompt and efficient service at all times, responding to customer needs and feedback.
- Communicate confidently with customers, gaining feedback and reacting to their needs to ensure a positive customer experience.
**Requirements:**
- Food Safety Level 2 and Health & Safety Level 2 certificates.
- Previous experience working in a customer service environment.
- Good merchandising skills and till experience.
**Benefits:**
- An annual day off for your birthday.
- Monthly masterclasses with industry experts.
- Fully funded development courses.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday.
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
