Real Estate Manager

7 days ago


Kettering, Northamptonshire, United Kingdom Pattison Lane Full time
About the Role

Pattison Lane, a leading estate agency, is seeking a highly motivated Property Manager to join our Property Management Team in Kettering. As a Property Manager, you will provide exceptional property management and tenancy support services to our branches, landlords, and tenants.

Key Responsibilities
  • Act as a central point of contact for resolving queries from clients and staff, ensuring effective communication and timely resolution.
  • Provide expert advice to branches and customers on relevant legislation, ensuring compliance and minimizing risks.
  • Maintain a central register of contractors, verifying their qualifications and ensuring they meet our standards.
  • Oversee customer service, ensuring timely completion of works and renewals, and monitoring invoices and inspections of works and Tenancy Agreements.
  • Monitor workloads to ensure deadlines are met and service levels are maintained.
  • Assist with complex cases and tenancies, advising PC, Landlord, and Tenant on options, and liaising with LSC and branch.
Requirements
  • Full UK Driving License and access to a vehicle.
  • Strong customer service skills and confident communication.
  • Good team player with excellent negotiation and influencing skills.
  • Ability to stay calm under pressure and maintain a high level of organization.
  • Good analytical ability with a focus on problem-solving.
About Us

Pattison Lane has been established since 1999 and operates two successful branches in Kettering and Desborough. We are passionate about our local property market and strive to make the moving process as stress-free as possible. We are an equal opportunities employer and welcome applications from suitably qualified and eligible candidates.



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