Senior Site Operative

1 month ago

Watford, Hertfordshire, United Kingdom Hertfordshire County Council Full time

About the Role:

We are seeking a highly skilled and experienced Senior Site Operative to join our Recycling Centre service team. As a key member of our team, you will be responsible for ensuring the safe and efficient operation of our site, providing excellent customer service, and contributing to our vision of increasing recycling rates and diverting waste from landfill.

Key Responsibilities:

  • Act as the Senior Operative on site, instructing and mentoring operatives when the Site Manager is on leave.
  • Responsible for the safe opening and closing of site.
  • Manage all documentation for the site both paper form and computerised in the site managers absence.
  • Show and help service users put their waste in the correct areas as appropriate.
  • Check permits for vans and trailers and check for certain types of waste.
  • Ensure that the waste streams do not get mixed up.
  • Maintain a clean and tidy work environment.
  • Look for ways to improve customer service and recycling rates.
  • Compaction of waste through use of JCB's and compactors (training provided).
  • Opportunity to be part of the staff engagement group.
  • Manage and implement trials for new waste streams and improvements to the service.

Requirements:

We'll need you to have a proven track record of delivering excellent customer service and be able to ensure work is carried out to a high standard. With highly developed interpersonal skills, you will be confident in advising residents of how to dispose of their waste. Ability to remain calm under pressure, work safely and follow procedures. Be able to maintain a high level of service in all weather conditions. Have experience of working under prolonged periods of sustained physical effort. Be able to support and manage a team of operatives. Be the first aider and fire marshal on site.

What We Offer:

All training is provided, including First Aid, Fire Marshall, Manual Handling, and Plant. Opportunity to progress within the team. Flexible working arrangements, excellent career development, salary exchange for additional benefits, excellent pension scheme with employer contributions, shopping discounts, and support groups & wellbeing schemes.

Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language, the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

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